A good way to improve the performance of a business is to learn more about how people interact within it – which is organizational behavior. In the Understanding Organizational Behavior course, we cover employee emotions, perceptions, personalities, and motivations, and how these factors impact how people behave within a business. These underlying issues drive how people make decisions, behave within groups, communicate, and lead. We also tie these concepts into the best ways to navigate through conflict management and change management. In short, this course is essential reading for those who want to learn more about why employees behave and how they interact with each other.
Self-Study Course Instructions: FOR DOCUMENT-BASED COURSES Download the course document(s) (below) and follow prompts contained in the document. |
Identify the issues impacting proper ethical behavior
Describe the effects of discrimination in the workplace
Recall which actions can improve job satisfaction
Steven Bragg, CPA, is the founder of AccountingTools, Inc. He is the author of more than 300 business books and courses, including the best sellers Cost Accounting Fundamentals, The CFO Guidebook, Closing the Books, Payroll Management, and The GAAP Guidebook. He has been the CFO or controller of both public and private companies and has been a consulting manager with Ernst & Young and an auditor with Deloitte. He holds an MBA from Babson College, a Master of Finance degree from Bentley College, and a BA from the University of Maine. He also manages the Accounting Best Practices podcast.
Away from work, Steve has been a two-time president of the Colorado Mountain Club and has climbed five of the seven continental high points, the 100 highest peaks in Colorado, the 100 highest peaks in New England, and all 50 of the state high points of the United States. He has also solo mountain biked the 483-mile Colorado Trail - both ways. He is an expert alpine skier, trail running author of Run the Rockies, and a PADI-certified Master Diver.
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